It is a very common issue on HP LaserJet’s so I came by the next day and checked things out. First thing I did was try the troubleshooting guide that HP gave out in forums, but sadly it didn’t resolve the problem. Hence, I attempted to sort out the printer issue based on my years of experience. Here I will be sharing the steps which fixed HP Printer Error Code 79.
By understanding the reasons behind this error, you become far more efficient in stemming out the issue at its root level. Also, you develop a deeper understanding for maintaining your printer for future use. So, let us look the reasons here: 1. The first reason is when your network is shared by too many devices. 2. When your router needs a rest, it can cause in connectivity issues. 3. Sometimes stuck print ques can result in this error.
· Active Internet connection · Admin account. Here are some of the steps given below, follow these steps in the given sequence to fix HP printer error code 79. These given steps are very less time consuming and easy to understand. But still, you need any technical support then you can contact the HP Printer Support.
1. Switch off the HP printer from the power button. 2. Check and eliminate print jobs from the computers which have access to the network printer. 3. In the domain network, check that who owns each print job “See What’s Printing” box option. 4. Then, Log in to the accounts and try to eliminate them from the domain network. 5. If you cancel the print jobs using the specified accounts, 6. Now, add the HP printer in the list of “Devices and Printers”. Note: If the error 79 still persist, then follow the next procedure given below.
1. Switch on the LaserJet Pro 400. 2. Make sure the printer is connected to the internet. You should have an Ethernet cable running from the device to your switch or router or modem. 3. On the M401dn control panel/screen, tap the “Network” icon. 4. Check the IP address of the printer. If it displays 192.168.XXX.XXX, it means you are connected to your home network. 5. Otherwise, check this guide if you are getting something like 169.XXX.XXX.XX. 6. Go back to the home screen and tap the “Settings” icon. 7. Select LaserJet Update and check for firmware updates and make sure to get the latest. 8. Continue by selecting the update. Then, download and install. 9. After the firmware installs, you should be able to print again. I do highly recommend rebooting the HP LaserJet Pro 400 first to fully activate the new updates.
After following the first procedure, if the HP Error 79 still continues then try the second procedure, if the second procedure also shows the error 79 then you have an option to contact the Printer Customer Service. The experts and technicians are certified professionals and available 24*7 to assist you. For instant support dial the toll-free number +1-(866) 231-0111 of Printer Customer Service. Source: https://sites.google.com/view/printer-customer-services/blog/hp-printer-error-code-79